Last Updated: 03-02-2024
Thank you for shopping at bebochoice.com. We value your satisfaction and want to ensure that your experience with us is positive. Please read our Refunds & Returns Policy carefully to understand your rights and responsibilities regarding the return of your purchases.
1. Refund Policy:
a. Eligibility:
– To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.
– The request for a refund must be made within [insert number] days of receiving the product.
b. Non-Refundable Items:
– Customized or personalized items
– Gift cards
c. Refund Process:
– Contact our customer support team at [insert contact email] to initiate the refund process.
– Once your request is approved, you will be provided with instructions on how to return the item.
d. Refund Timeframe:
– Refunds will be processed within [insert number] business days after receiving the returned item.
– The time it takes for the refund to be reflected in your account may vary based on your payment method.
2. Returns Policy:
a. Return Eligibility:
– You may return an item for a replacement or store credit if it is defective, damaged, or if you received the wrong item.
– The request for a return must be made within [insert number] days of receiving the product.
b. Return Process:
– Contact our customer support team at [insert contact email] to initiate the return process.
– Provide detailed information about the issue, and we will guide you on how to return the item.
c. Return Shipping:
– We will provide instructions on how and where to ship the item for return.
– Return shipping costs for eligible items will be covered by bebochoice.com.
d. Replacement or Store Credit:
– Once the returned item is received and inspected, we will notify you regarding the approval of your replacement or issuance of store credit.
3. Contact Us:
If you have any questions or concerns about our Refunds & Returns Policy, please contact us at [insert contact email].
Please note that we reserve the right to update or modify this policy at any time, and the changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any updates.